360° IT Support in Guatemala

Your technology partner
to scale without friction.

Technical support, infrastructure, advisory and Microsoft licensing. One company for all your IT needs.

+10 yearsof experience
+50 companiestrust us with their IT
24/7support available
Incident resolved
Client AIMS360 • 2 min ago
Scheduled maintenance
Server — Thursday 02:00
Licenses renewed
Microsoft 365 — 32 users

They trust us and we work with the best brands

Microsoft
AWS
VMware
Cisco
Fortinet
Veeam
Why Tandem

We're not just vendors. We're your IT team.

We operate with the reliability of a large company and the closeness of a dedicated team.

  • 01

    Fast response, no lost tickets

    Real SLA: 2 hours on critical incidents. Every client has an assigned engineer, not a call center.

  • 02

    We know your industry

    +10 years working with Guatemalan companies in banking, healthcare, retail, manufacturing and professional services.

  • 03

    Modern stack, no lock-in

    We work with Microsoft 365, Azure, VMware, AWS. We recommend what suits you, not what pays the most commission.

  • 04

    Clear pricing, no surprises

    Per-service or monthly package rates. Everything quoted before we start.

Start with an assessment

Ready to stop putting out fires?

Book 30 minutes with an advisor. We review your current setup and tell you honestly where we can help.